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Mã vận đơn Shopee là gì? Hướng dẫn cách tra cứu nhanh nhất

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Mã vận đơn Shopee là gì? Hướng dẫn cách tra cứu nhanh nhất

What is Shopee bill of lading code? This is an important basic concept that both sellers and customers must understand when shopping online on Shopee. Let's find out details with Chanh Tuoi Review right now!

What is Shopee bill of lading code?

To optimize the warehouse order management process, sellers and Shopee's system will provide a waybill code for every order sent to shipping partners. If you are new to doing business on Shopee and are not clear about what the Shopee bill of lading code is. Let's find out now!

What is the concept of Shopee bill of lading code?

ma-van-don-shopee-la-gi-khai-niemShopee bill of lading information

Shopee bill of lading code (or shipping code) is a series of numbers or special characters provided by the delivery service unit to identify and verify the package during transportation. Normally, the shipping code is printed on the bill of lading and pasted on the surface of the package. Each package will have a unique shipping code. The system will continuously update shipping codes to track the shipping and delivery process.

The waybill code helps shippers use fast delivery lookup features, track geographic location, and control package status. If a problem occurs, the system will notify the application according to the bill of lading code, helping the seller detect and handle the problem promptly.

Checking the bill of lading code not only benefits shoppers, but also supports sellers and suppliers in order management, fee statistics and refunds for COD shipping services. Each waybill code is unique and does not overlap with any other order.

*Note: To ensure accuracy, buyers should compare the bill of lading code on Shopee with the bill of lading code of the order when delivered.

Where to get the bill of lading code?

Besides information about what the Shopee bill of lading code is, you also need to know where to get the code. The bill of lading code will be provided by the delivery unit after you have successfully created the bill of lading on the website or courier application, as well as when you send the goods at the post office.

If you create a waybill online, the waybill code will immediately appear on the courier app or website. In case of creating a bill of lading at the post office, the unit will provide you with a receipt with the bill of lading code printed on it.

Are the bill of lading code and Shopee order code the same?

Shopee does not provide a waybill code, instead, this code will be provided by the shipping unit. You need to clearly distinguish the difference between the Shopee order code and the Shopee bill of lading code to avoid confusion.

Shopee order code Shopee bill of lading code
Provided by Shopee Provided by the shipping unit
Available immediately after successful order Only available when the order has appeared on the shipping unit's system
Unique to each order Unique to each order
Only valid on Shopee system Valid on the shipping unit's system

Instructions for looking up Shopee's bill of lading code

As Fresh Lemon Review mentioned before, the bill of lading code only appears when your order has been entered into the shipping unit's system. To be more clear, Shopee's bill of lading code will only appear when the seller has completed packaging and delivering the goods to the shipping unit. Therefore, you can only check the bill of lading code when the order changes to the packaged state and has been transferred to the shipping unit.

how-to-cuu-ma-van-don-shopee-la-giYou have many ways to look up the Shopee shipping code

1. Look up the Shopee bill of lading code on the Seller channel

Sellers/Shops can view the bill of lading code in the “Shipping” section or select “Shipping information”

  • Step 1: Go to Orders → Select the order you want to check.
  • Step 2: In the shipping information section → select View → you will see the Bill of Lading information.

2. On the Shopee application

If you are a buyer, you can directly check what your order has with the Shopee tracking code using your Shopee application.

  • Step 1: In the Orders section → select Delivering.
  • Step 2: Click on the order you need to check.
  • Step 3: You will see the Bill of Lading Code in Order Details.

Instructions for looking up the bill of lading code on the shipping unit's page

GHN-ma-van-don-shopee-la-giFor example, look up the Shopee bill of lading code on Fast Delivery

  • Step 1: Go to the order you want to check in your Shopee account → Select order → Copy Shopee Order Code.
  • Step 2: Go to the website of the corresponding shipping unit → enter the bill of lading code → select to look up the bill of lading code.

For domestic (domestic) orders, there are popular shipping units such as Quick Delivery, J&T Express, Vietnam Post, SPX Instant, Ninja Van,…

For international orders, there is Standard Express shipping unit.

Below is a list of websites of shipping units affiliated with Shopee:

  • Shopee Express: https://spx.vn/
  • Economical delivery: https://i.ghtk.vn/
  • Fast delivery: https://ghn.vn/
  • Viettel Post: https://viettelpost.com.vn/tra-cuu-hanh-trinh-don/
  • Vietnam Post (VNPost): http://www.vnpost.vn/vi-vn/dinh-vi/buu-pham
  • J&T Express: https://jtexpress.vn/vi/tracking
  • Grab Express: https://www.grab.com/vn/express/
  • Ninja Van: https://www.ninjavan.co/vi-vn/tracking
  • Best Express: https://best-inc.vn/

Details on how to look up orders and Shopee Express bill of lading status

Shopee Express is the shipping service of the e-commerce site Shopee. This service commits to delivery within 24 hours from the time of successful pickup. Currently, it only applies to orders placed and delivered in Ho Chi Minh City and Hanoi.

ma-van-don-shopee-la-gi-Shopee-ExpressLook up Shopee Express bill of lading code

Method 1: Contact Shopee Express hotline

To contact Shopee and receive support to check the status of your order, you can use the hotline service by following these steps:

  • Step 1: Call hotline 19001221, then press key 1 if you are the seller and key 2 if you are the buyer.
  • Step 2: Press 9 to be transferred to a customer care consultant and receive support for your order.

Advantage:

  • Receive detailed and clear advice for every question.
  • Positive interaction from consultants.
  • Positive feedback from customers.
  • Solve problems quickly and effectively.

Cons: Efficiency may decrease when dealing with procedural and paperwork-related issues.

Method 2: Send a support request via email

Besides, you can submit support requests via Shopee Express email ([email protected]). However, responses to these requests may take 2-3 days to receive a response from Shopee Express.

Advantage:

  • Requirements are often clearly stated.
  • The consultant's solution is highly accurate.
  • Prepare written responses to customers.

Disadvantages: Customers may not clearly understand the solution; The consultant's solution may not always be accurate and effective.

Method 3: Submit a support request form

In addition, you can submit Shopee Express's official support request form to get the earliest response about your order status via the website: https://help.Shopee.vn/vn/s/spxwebform .

Advantage

  • The consultant's solution is highly accurate
  • Summary of customer requirements
  • Carefully study customer requirements

Cons: Long waiting time.

Method 4: Look up orders through Shopee Express's website system

Finally, with this quick and simple lookup method, you can proactively check the status of your order with the online website.

  • Step 1 Access the online website https://spx.vn/.
  • Step 2 Enter the bill of lading code in the blank box and click the “Track journey” button. From there, you can conveniently track the details of your order through Shopee Express's system.

Advantage:

  • Easy to operate
  • Get results quickly

Disadvantages: Not much interaction with counselors; Questions are not answered in detail.

Some frequently asked questions when looking up Shopee Express orders

1. What information does Shopee Express use to look up orders?

Shopee Express is currently using the bill of lading code information printed on the shipping slip of each order for lookup.

2. How long does it take for Shopee Express to deliver?

Shopee Express delivery time depends on the delivery address:

  • If in the same province, the order can be delivered the same day or the next day at the latest.
  • If in a different province, delivery time may take 3 – 5 days, depending on the delivery address.

3. Why do I place an order but don't see the shipping code in the order?

After placing your order, Shopee will coordinate your order. You will see the updated status as “Delivery dispatching” and the waybill code will appear when the order is prepared and coordinated for delivery to the shipping unit.

4. How to contact Shopee Express when an order is delayed?

To contact Shopee Express when your order is delayed, you can use the following channels:

  • Website: https://spx.vn/
  • Contact: Customer Care Department
  • Hotline: 19001221
  • Working hours: Monday – Sunday (9:00 a.m. – 6:00 p.m.)

5. Can I look up Shopee Express orders from the recipient's name?

Currently, Shopee Express does not support order lookup from the recipient's name. If the sender forgets the order code, they can contact Shopee Express directly to check.

Why can't I enter/generate a Tracking Code for an order?

For orders shipped by the Seller himself: The Seller must enter/create the Bill of Lading Code himself. If the operation cannot be performed, it may be due to the following reasons:

  • Buyer's shipping address is invalid
  • Seller's pickup address is invalid

For orders picked up/delivered by shipping units: The bill of lading code will automatically be created and updated on the system after the Seller clicks Prepare goods. If the Bill of Lading Code is not created successfully, it may be due to the following reasons:

  • The seller has disabled the shipping method/agency that is supporting delivery
  • The Transport Unit's system has a problem

*Solution:

  • Check and ensure all shipping information is complete and accurate.
  • Activate all available shipping methods/units to increase the likelihood of orders being picked/delivered.
  • If the Bill of Lading code is still not generated on the system, please contact Shopee Customer Service Department for support.

ma-van-don-shopee-la-gi-tra-cuuInformation to look up the order bill of lading

Some other questions of interest

1. Where can I see the Shopee order code?

To get Shopee's bill of lading code, you can do it in 2 simple ways:

  • Step 1: Select Me from the Shopee home page TO Go to the orders section TO select the order you want to check.
  • Step 2: In the TO shipping information section, select View, you will see the Bill of Lading information.

2. Where to get the order code?

Where to get the bill of lading code? The bill of lading code is provided by the delivery unit after successfully creating the bill of lading on the website or courier application and at the post office. For bills of lading created online, the bill of lading code will be displayed immediately on the express delivery application or website,

3. What is shipping on Shopee?

What is the Shipping status on Shopee? What is the order being delivered to you on Shopee?

When there is a notification on Shopee Your order is being delivered to you This means that the order has been placed in the cart by the shipper and is in the process of being shipped to the customer's registered address.

4. Shopee offers free shipping for how much order?

To receive free shipping, your order and account must also meet the following conditions: Free shipping for orders from 150K when purchased from a Shop in the same province/city as you. Orders from 150K for Shop orders in Shopee Mall. And orders from 250K from any Shop nationwide.

5. What is the successfully transmitted status?

Delivered successfully: Reached the recipient. Status information: Displays complete information about where the order is going and when the order was shipped.

6. Where is the bill of lading code for economical delivery?

Simple way to check Giaohangtietkiem orders at home: GHTK's bill of lading code is a series of symbols consisting of letters and numbers used to distinguish each order. You can find the order code on the delivery note, or when purchasing online. The seller will send the order code. The bill of lading code has the form: S160689.

See more:

  • Top 8 reputable shops selling beautiful jackets on Shopee
  • Top 12 shops selling beautiful clothes on Shopee for men & women

Above is the information Fresh Lemon Review provides related to bill of lading codes, including what is the Shopee bill of lading code? How to look up. Thank you for following!

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